MyPump Support

Need help with the MyPump app? Contact us directly. We typically respond within 2 business days.

Contact support

support@getmypump.com

Developer: StakeLab Pte Ltd

App: MyPump (com.mypump.app)

Website: getmypump.com

Install: getmypump.com/get · TestFlight

Email support

Account & data deletion

You can delete your account in the MyPump app: open Settings and tap Delete account. That permanently removes your posts, photos, likes, comments, follows, profiles, callouts, linked social accounts, one-to-one direct conversations, and the group messages you sent. Tokens already created on a public blockchain cannot be removed.

If you cannot use the app, email support@getmypump.com from the address linked to your account with the subject line Account Deletion Request. We will confirm and process email requests within 30 days.

Frequently asked questions

How do I report a bug?

Email support@getmypump.com with your device model, iOS version, and steps to reproduce the issue.

How do I request a feature?

Send your suggestion to support@getmypump.com. We read every message.

Where is the privacy policy?

Our privacy policy is available at getmypump.com/privacy. Terms of Service: getmypump.com/terms.

How do I install the iOS app?

Open getmypump.com/get on your iPhone, or the public invite testflight.apple.com/join/vw5mSc1C. Install TestFlight if needed, tap Install, then sign in.

TestFlight or App Store issues?

If you cannot install or open the app, contact us with a screenshot of the error and your Apple ID email (if relevant). Install page: getmypump.com/get. Public TestFlight link: testflight.apple.com/join/vw5mSc1C.